The policies below are applicable to all
websites that are owned and operated by BinariesLid. For the purpose of this document, we will just call them our 'services'.
When you use our services we might ask you to provide personal information to us, if you do not want to provide such information, you don't have to, but it might mean that you can not use some part of our services. We collect some information about you automatically when you navigate our services, such as your IP address and pages visited, as this information help us better understand your needs. When we collect personal information we will only use either: with your consent, to perform a contract with you, when we have a legitimate reason that does not override your rights, or in accordance with a legal obligation. No personal information collected by us will be sold or rented to any third parties. For the purpose of this document, 'personal information' means identifiable information about you, this policy does not apply to unidentifiable information (such as anonymized or aggregated information) If you are someone who does not have a relationship with us, but believe that a subscriber to our services has entered personal information about you into our services, you will need to contact that subscriber for any question you have about your personal data including but not limited to request that user to correct or delete those information.
In this document, 'we' or 'our' or 'us' refers to BinariesLid LTD. Our headquarters is in Canada and our address retails are available in our about us page. BinariesLid is committed to protecting its customers' privacy. The following statement of BinariesLid policies and procedures applies to data collected by BinariesLid through its website, all electronic exchanges of customer data in the provision of services, and its offline product support services.
Customers can verify and update their personal information through our services or by email request to: info@BinariesLid.com
You can also contact us if you want to know what personal information we hold about you or have any question for us. We will respond to your correction or update request within at most 30 days from the date of your request.
Use of your information
We use your personal information in order to provide our services to you and to manage our relationship with you. This includes setting up and providing access to and technical support for the services you have requested from us, or to communicate with you regarding requests or information we are required to send you.
BinariesLid also uses your personal information to better understand and improve the services, which may include communications with you regarding our company or partners such as service updates, promotions and events. Customers can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to: Info@BinariesLid.com
Separately, customers are also asked to provide an email address when registering for the services, in order to receive a username and password.
Your Customer Contact Information is not disclosed to any third party except as provided for in this statement, or as we explicitly state at the time we request information. All financial and billing information that you provide is used solely to check the qualifications of prospective customers and to bill for the Service. Payment and credit card processing is conducted through secure communications with organizations (PayPal or Stripe), which are not permitted to store, retain, or use the information provided, except for processing the intended transaction.
Access to Customer Information
BinariesLid provides access to Customer Information to those of its employees who require it for sales, customer and technical support, and billing purposes. The use of this information is governed by BinariesLid's internal written policies and a confidentiality agreement prohibiting disclosure of customer confidential information that every employee of BinariesLid is required to execute.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.
We may access and/or disclose your information if we believe such action is necessary to: (a) comply with the law or legal process served on BinariesLid; (b) protect and defend the rights or property of BinariesLid (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of BinariesLid services or members of the public.
Website Visit Data
Website Visit Data is information BinariesLid collects from all visitors to BinariesLid's website such as Internet addresses. This information is logged to help diagnose technical problems, and to administer the website in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.
Customer Information Retention
We retain your personal information as long as we have a relationship with you and for a time afterword where we have an ongoing business need to keep it. Following that period, we will make sure it is deleted or anonymized.
You have the right to unsubscribe to any informational communication you do not want to receive from, ask about what personal information we hold about you, update your personal information, request a copy of your personal information, or request to delete your personal information. you can exercise these rights at any time by sending us an email at: email@example.com.
Customer Information Transfer
Your information might be transferred to countries other than the country you live in, where our data servers are located. When that is the case, we will have an approved mechanisms in place to protect your peronsal information.
BinariesLid websites use "cookies" to enable you to sign in to our services and to help personalize your online experience. A cookie is a small text file that is placed on your hard disk by a web server. Cookies contain information that can later be read by a related web server that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you will not be able to use the Time Tracking Software application or use some features of the BinariesLid websites that depend on cookies.
For the purpose of this Statement, Customer Data means any data, information or material provided or submitted by Customer to the Service in the course using BinariesLid's online software services. The Customer Data is hosted at our secure Data Site which is operated by our third party Hosting Service Provider with defined levels of security and service levels.
Our Data Site has security measures in place to help protect against the loss, misappropriation, misuse and alteration of the personal information. BinariesLid implements an advanced security method based on dynamic data and encoded session identifications, and operates the Data Site in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, a unique database name and the Time Tracking Software application allows user names and passwords to be created that must be entered each time a user logs on. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of personal information.
Access to and use of personal information
Access to personal information is primarily controlled by Customer's encrypted passwords. The customer must establish one or more administrators who have rights to set user passwords. The Hosted Service Provider is not provided with access to personal information.
Databases containing personal information are maintained by BinariesLid technical support team who have contractually undertaken to keep the Customer Data confidential and who are trained to follow documented procedures for the protection of personal information privacy. BinariesLid's technical support staff may access personal information using BinariesLid controlled administrative passwords only in limited, controlled and documented circumstances which include customer technical support request, return of personal information upon termination of service, or as ordered by a Court of competent jurisdiction.
personal information remains the property and responsibility of the customer. Upon termination of service, we will at customer request return your data.
Integrity and Availability of Customer Data
BinariesLid has contracted for optimal service levels by its Hosted Service Provider as described below. The service provided by BinariesLid is not intended for mission critical projects. If this level of service is required by the Customer, other arrangements can be made at additional cost. In order to ensure the Customer Data and the service is available to the Customer, BinariesLid has entered contracted service levels as follows.
BinariesLid's services their data are hosted on a 3rd party secure server environment that uses firewalls and other advanced technology to prevent interference or access from outside intruders. These include but are not limited to the following security measures.
Physical Security : The data centers have biometric scanning for controlled (limited) data center access. Security camera monitoring and 24x7 onsite staff provides additional protection against unauthorized entry.
Operational Security : The data center(s) infrastructure follows ISO17799-based policies and procedures, regularly reviewed as part of the 3rd Party audit process with employees trained on documented information security and privacy procedures. Independently audited disaster recovery and business continuity plans and support services are predetermined.
Infrastructure Monitoring : The critical infrastructure and non-critical systems are monitored 24x7. Critical infrastructure includes functioning of all power and HVAC infrastructure including UPSs, PDUs and cabling. Hardware is defined as the Processor(s), RAM, hard disk(s), motherboard, NIC card and other related hardware included with the server(s). The functioning of all hardware components are guaranteed and the critical and non-critical hardware will be replaced should failure occur at no cost to the customer. Hardware replacement will begin once the cause of the problem is identified and will usually be resolved within one hour of problem identification. This resolution time excludes the time required to rebuild a RAID array and reload certain operating systems and applications.
Application Data Backup : Regular daily backups protect data so if a hardware failure should occur that affects your
data directly, and then your database can/will be restored.